1. Introduction
Welcome to Star Hotel. This Privacy & Cookies Policy explains how we collect, use, and protect your personal information when you visit our website, https://starhotel.scot/. We are committed to safeguarding the privacy of our website visitors and complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
2. Information We Collect
When you use our website, we may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and any other details you provide voluntarily.
- Technical Information: IP address, browser type, operating system, device type, and pages visited.
- Usage Data: Information about how you interact with our website, such as pages viewed, time spent on the site, and referral URLs.
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your inquiries and provide customer support.
- To monitor and improve our website’s performance and user experience.
- To analyze visitor behavior on our website using Google Analytics.
4. Google Analytics
We use Google Analytics to gather information about how visitors use our site. Google Analytics collects data such as your IP address, browser type, pages visited, and time spent on the website. This data helps us understand website traffic and user behavior, allowing us to optimize our website accordingly.
Google Analytics uses cookies to track your interaction with our site. These cookies do not collect personal information such as your name or contact details. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Cookies
Cookies are small text files placed on your device by our website. We use the following types of cookies:
- Necessary Cookies: Essential for the functioning of the website, such as session management and navigation.
- Analytical Cookies: Used to collect information on how visitors use our site, enabling us to improve its functionality.
- Third-Party Cookies: Set by external services such as Google Analytics to analyze website usage.
You can control the use of cookies through your browser settings. For more details on managing cookies, visit www.aboutcookies.org.
6. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share information with service providers who assist us in operating our website, provided they agree to keep your information confidential.
- Legal Requirements: We may disclose your data when required by law or to protect our rights, safety, or property.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Your Rights
You have the following rights under data protection laws:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to update or correct any inaccurate data.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.
- Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.
To exercise any of these rights, please contact us at:
Email: [email protected]
Phone: 01540 211700
10. Third-Party Websites
Our website may contain links to other websites. This policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.
12. Contact Us
If you have any questions about this Privacy & Cookies Policy, please contact us at:
Star Hotel
Address: 32 High Street Kingussie, Highlands PH21 1HR, UK
Email: [email protected]
Phone: 01540 211700